We guarantee your satisfaction with all of our products and services, including marketing and consulting services, seminars and workshops, and physical products like publications (even PDFs!) and promotional items.

You have 30 days after you receive your purchased products or services to decide whether they fit your needs. If you’re not happy with your purchase for any reason, we will refund the amount you paid us.

Physical products: When returning physical products, you are responsible for return shipping.

For custom orders and special orders like logo’d merchandise, our guarantee is limited to the replacement or refund of defective items.