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When Respect For Clients Is Lacking: 9 Warning Signs

Does your health and wellness staff treat your clients, customers or patients with respect and honor? I bet you said “Yes!” right away. Well, let me rock your boat for a minute.

Self-Assessment: The Habits Of Good Management

In the hubbub of daily business life, we find that it’s easy for general managers at health clubs, yoga studios and other wellness businesses to back-burner your personal development as a manager. Our free assessment tool, “The Habits Of Good Management,” helps you refocus and reprioritize.

Employee Benefits – A New Approach For Small Wellness Businesses

PEOs – “Professional Employer Organizations” – offer an interesting benefits strategy for smaller health and wellness businesses.

The Best Interview Questions For Health & Wellness Hiring Managers

The best interview questions when hiring health and wellness professionals – from front-line staff to vice-presidents and officers

How To Ask Forbidden Or Illegal Interview Questions When Hiring Wellness Professionals

Safely ask the interview “no-no’s” – how to reframe forbidden questions to get the information you need when hiring

Burnout Warning Signs For Wellness Professionals

The Radial Group provides management training on sales, marketing, operational and financial expertise for health and wellness businesses. We offer workshops and seminars, audio courses, how-to guides, newsletters, surveys, books, workbooks, coaching and consulting. Customers include wellness centers, health clubs, gyms and fitness centers, weight loss, weight management and diet programs, healthcare providers, lifestyle and personal development programs, and workplace wellness and corporate wellness providers, physicians, dietitians, physical therapists, chiropractors, physiatrists, personal trainers, mind/body studios, alternative, holistic and complementary medicine, retailers, massage therapists and life coaching.

How To Ask No-No’s When Interviewing – Tips For Health & Wellness Businesses

Three steps for reframing the interview questions you NEED to ask but SHOULDN’T plus word-for-word health club, yoga studio and corporate wellness examples.

How Do You Make A Grilled Cheese? + 14 More Top Interview Questions For Health, Wellness & Fitness Businesses

Great employees do more than calculate BMI or BMR. But how to find them?  Here’s our version of the sorting hat. Add your favorite interview questions in the Comments section and we’ll enter you in a drawing for something tiny but fun. (Your email’s required to prevent spam, but we keep it private.)

Flowchart: Fire Or Train?

It’s happened to all of us – we hire a new employee who later turns out to lack knowledge vital to our health club, yoga studio or wellness center –  such as the latest conditioning research, healthy nutrition principles, or even basic customer service. Making a decision to end an employee’s tenure can be painful [...]

Delegation: How to Multiply Your Business Results

If you’re like most business leaders, your project list keeps getting longer…but your days are still only 24 hours.  Delegation to others – whether it’s to employees or outside professionals – is a key tool in expanding your ability to get business results because it lets you tap into the capabilities of others.