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Every manager periodically encounters high-maintenance employees who require
constant parenting and supervision simply to make it through the day.
These individuals inject their personal dramas into the
workplace, consuming your mental and physical energies and distracting
everyone around them.
We once had a
staffer whose spouse was expecting a child as the result of an extramarital
relationship. Our employee literally spent an hour or more every day
venting about the situation to coworkers and managers. The soap opera
distracted everyone in the office. And the staffer's assigned work got very
little attention.
Now, we're not talking about people who lack the
skills or motivation to do the job.
Soap opera stars have good, even great, professional
capabilities. When they're fully focused on the
job, their results are usually phenomenal.
That makes it tempting to avoid confronting them. It'd be far easier if they were simply unable
or unwilling to do good work, right? And it's only natural to feel
sympathy for their perpetual plight.
Yet avoiding the situation is the worst possible choice. This week's
tips give you the confidence to address these stressful situations.
How To Spot Soap Opera Stars
1) Continual interjection of their personal issues into the
workplace
Some soap opera stars conduct performances throughout the day...
2) Ongoing failure to meet work expectations due to personal
issues
Employees who constantly miss or renegotiate deadlines due to...
3) Consistent over-disclosure about personal issues
Customers and employees don't want or need...
4) Monopolizing your time to the detriment of your team
As a manager, your most valuable asset is your time -- and your most
important...
Click to
keep
reading and get 8 tips for managing your soap opera stars...
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