As wellness business owners and managers, we're tempted not to delegate authority, which limits our … [Read more...]
Customer-Employees: Valuable Asset Or Worst Nightmare?
Thrilled customers often want to work for your wellness business. These folks can be invaluable … [Read more...]
How To Stop Political Chitchat Among Health & Wellness Staff
Political discussions at work. Not cool. And yes, you CAN put a stop to them - the First Amendment … [Read more...]
What Kind of Procrastinator Are You?
Are you an Adrenaline Junkie? Or a Daydreamer, People Pleaser, Perfectionist or Worrier? About 20% … [Read more...]
When Respect For Clients Is Lacking: 9 Warning Signs
Does your health and wellness staff treat your clients, customers or patients with respect and … [Read more...]
Walk in the Shoes of the Deconditioned
Over 65 million American adults are inactive and deconditioned. To attract them to health clubs, … [Read more...]
How Your Wellness or Fitness Business Can Deliver Ritz-Carlton Service on a Ritz Cracker Budget
If your wellness center, fitness studio or health club is small, you may sometimes lament all the … [Read more...]
The Broad Shoulders Checklist: A Better Way to Evaluate Wellness Staff
Certifications, degrees, dependability, positive attitude... all good stuff. But it's not enough.The … [Read more...]
Try This: Sorting Contenders vs Pretenders When Your Wellness Business Is Hiring
You know how you get zillions of unqualified responses whenever you post a job – often from people … [Read more...]
The Boss That Health and Wellness Professionals Wish They Had
If you could read their minds, your wellness coaches, fitness directors, yoga teachers and team … [Read more...]
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